![]() ![]() You will speak directly with a case worker who can update your information. Contact your local JFS: The best and easiest option is to contact your County Department of Job and Family Services.Online Portal: If you have an Ohio Benefits Self-Service Portal account, you can login and report changes to your contact information.The Ohio Medicaid Hotline is available on Monday through Friday between the hours of 7:00 am and 8:00 pm as well as Saturday between 8:00 am and 5:00 pm at 1-80. Call the Ohio Medicaid Consumer Hotline: The Ohio Medicaid Consumer Hotline will connect you with a representative who can help you update your contact information.You can do this through one of the following methods: Medicaid recipients need to update their contact information or verify that current contact information is accurate. If you need to update or change your name, you will need to contact your local JFS office or utilize the Ohio Benefits Self-Service Portal.īusiness Hours: Monday – Friday: 7:00am – 8:00pm, Saturday: 8:00am – 5:00pm Which county do you live in? Ohio Medicaid Consumer HotlineĪll individuals can call the Ohio Medicaid Consumer Hotline to update their contact information, including home address, mailing address, phone number, and email address. ![]() ![]() You will not be able to change or update your name by contacting the Ohio Medicaid Consumer Hotline. *If you need to change or update your name, please note that you will need to contact your local JFS office or utilize the Ohio Benefits Self-Service Portal. You can reach out directly to the Ohio Medicaid Consumer Hotline, contact a case worker through you local department of job and family services, or if you have an Ohio Benefits Self-Service account, you can report a change through the online portal. You have three options to update your information.Select your county from the dropdown box below.Also have your social security number or Medicaid case number available to verify your identity. Gather your most up-to-date information, which includes you name, home address, mailing address, phone number, and email address.Follow these steps to update your information: ![]()
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